Our dedicated staff is ready to assist you with your order!
Office Hours: 8:00 a.m-4:30 p.m. PST Monday through Friday
Ways to Order from Glass Eye Studio®
o Call your local sales rep
• Glass Eye Studio® works with the best sales reps in the country
o Order safely and securely online 24 hours a day, 7 days a week
o Email us your order: firstname.lastname@example.org
o Call or fax us:
• Phone: 206.782.6548
• Toll Free Phone: 800.246.5585
• Fax: 206.789.5505
Shipping & Delivery
• We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
• The shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
• Orders are shipped in the order received and typically ship within 3-5 business days of receipt via UPS Ground or Fed Ex Ground delivery.
• Goods are FOB Seattle, WA 98107
Payment & Pricing
• Checks may be mailed to:
Glass Eye Studio®
600 NW 40th Street
Seattle, WA 98107
• Pricing: Prices are subject to change without notice.
Terms & Conditions
• Opening Order Minimum: $300
• Re-order Minimum: $100
• FOB Seattle, WA 98107
• We ship via Fed Ex and UPS
• We gladly accept MasterCard, Visa, Discover, and American Express
• Net 30 terms available for customers in good standing.
• We ship backorders unless otherwise instructed, with freight added.
• Volume discounts are applied to each order, on non-closeout items as follows:
• Orders from $700 to $1,699 5%
• Orders over $1,700 10%
• Claims & Adjustments must be made within 10 days of receipt of merchandise by calling Customer Service at 206.782.6548.
• Glass Eye Studio® will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
• All returns/credits must be authorized.
• All claims for damaged shipments must be made to the shipping carrier.